PROS / SUPERAntiSpyware protects computers against most malware.
CONS / It lacks competitive features.
VERDICT / There are better antispyware tools on the market.
SUPERAntiSpyware is not a huge brand with a massive installed base but it is a somewhat respected product. To provide some idea of how small this brand is, Support.com acquired it and its assets for $8.5 million in cash. SUPERAntiSpyware is not nearly as well known as the other products on our antispyware software lineup, but the application is often effective when it comes to malware protection. Despite its name, this application is not limited to blocking just spyware any more than products with antivirus in the name only defend against viruses. SUPERAntiSpyware is not supposed to replace antivirus software and it works alongside other installed security software.
This antispyware software can block and detect a range of malware, including spyware, viruses, Trojans and rootkits. While SUPERAntiSpyware’s protection effectiveness is worthy of praise, much of the rest of the software is not. According to user reports, the application is unfortunately not as effective when it comes to eradicating the malware it finds. The antispyware tool routinely leaves traces of infections, and according to some online reports, it left some malware running after it had supposedly removed it. Its removal capabilities may leave much to be desired, but we were pleasantly surprised to find that SUPERAntiSpyware installs quickly and scans are likewise rapid. In fact, the antispyware software has one of the quickest scan rates of any product on our lineup.
SUPERAntiSpyware also lacks many features. Reporting options, a gaming mode and antiphishing technology are not included. Additionally, there is no option to scan removable media you connect to your computer, such as USB drives or CDs. However, you can schedule scans and set them to run at times when you do not use your computer – which is a plus considering how much memory the application uses during scans.
The customer service and product support web page lists common questions with answers. If you need more direct assistance, you can complete an online support request or visit a user forum.
If you are in need of a quick and basic antispyware tool, you may find SUPERAntiSpyware to be a good fit for you. Because of its poor cleanup capabilities, however, we have a hard time recommending this antispyware.