PROS / AV-Test has published test results for Panda, so it is possible to rank it among the competition.
CONS / Technical support is available via email only.
VERDICT / Panda is not the best at protection, repair or usability, although it is certainly good at protection and usability.
Panda Antivirus Pro is not the best antispyware software but it does tackle more than spyware. So it tries to protect you from viruses, rootkits and cyber criminals. Panda employs cloud-based technology to provide protection from new and evolving threats. With your permission, Panda anonymously gathers user data to compile a database of emergent malware.
The independent test lab that we most respect, AV-Test, put Panda through its paces in the summer of 2013 and found that it did not emerge a leader in any category. It really failed in the tests to see if it could repair machines where malware was already actively running. It was very good at detecting and preventing malware. In tests for usability, Panda performed at an excellent level.
Panda has an integrated proprietary firewall to help thwart the spread of malware infections. A useful feature typically found on full-scale security suites, the firewall adds an additional layer of protection for your PC. The antispyware software comes with automatic updates as a default setting, ensuring the application stays up-to-date without any effort on your part. Panda also provides one-click fixes for any problems it detects. For advanced users, the antispyware software provides access to configurations and reporting tools. These enable you to customize security levels and to run reports that show what malware appeared and how it was resolved.
While its online resources prove beneficial, the vendor only provides direct technical support via email. Despite a lack of contact options, you’ll find Panda’s other support resources to be helpful. The Panda website has a knowledgebase, FAQs and user community.
Panda Antivirus Pro is much more than antispyware because it protects against viruses and rootkits. Independent tests show that Panda is good at discovering and blocking malware. It is also excellent when it comes to usability. Unfortunately, it does not excel at disinfecting PCs that are already infected with malware. The features include a proprietary firewall in case you would prefer to have a firewall from the same vendor as your antimalware. Panda provides support by email only, so if you prefer more immediate communication from technical support, Panda is probably not the one for you.